Blog

What We Have Done About the Coronavirus

If you have any questions or concerns please call us at 800 291 5900

Ensuring residents are cared for in a safe and healthy environment is our greatest concern. Our facilities have been and are following recommendations of the CDC, state and local health departments with regards to COVID-19. We will continue to stay up to date with their recommendations and will continue to follow their guidance. 

COVID-19 Frequently Asked Questions: Click Here

NEW COVID-19 Safety Flyer: Click Here

Preventative Approaches Taken at Our Alden Facilities

Residents/Patients

• Our facilities are conducting regular communication with residents and patients
• Daily Symptom Monitoring
• Cancelled all large group and community events
• Eliminated communal dining
• Enhanced our usage of Telehealth for patient/doctor visits
• Reducing face to face contact opportunities
• Restricting non-essential trips out of the facility
• Restricting non-essential visitation and instead supporting “Virtual Visits”
• Education and training with residents and patients regarding;
  • Preventative Measures Taken to Prevent the Spread of Infection
  • Hand Hygiene
  • Respiratory Etiquette

Families of Residents

• Our facilities are conducting regular communication provided to all families (for example, email blasts, or letters, or phone call updates) regarding preventative measures taken and resident updates
• Facebook updates
• Website Updates
• Established virtual visits via teleconferencing and video calls

Staff and Medical Associates

• Regular messaging to maintain focus on prevention
• Daily symptom monitoring at the start of each shift
• Regular communication regarding current preventative measures taken and new measures as they arise
• Education and training regarding infection control and hand hygiene
• Regular observational audits conducted to ensure compliance with established infection control and hand hygiene requirements
• Establish specific guidelines related to COVID-19
• Re-education regarding appropriate cleaning and sanitation protocols
• Review established emergency preparedness plans and response

Public at Large

• Entrance notices informing of current non-essential visitation restrictions in place as a preventative measure
• Large group events have been cancelled and will alternatively be conducted using webcasts whenever possible.
• Entrance notices with CDC guidance are present in each facility lobby and corporate office.

Regulatory Authorities

• Regular communication with State regulatory agencies regarding preventative practices taken.
• Daily communication with and receipt of updates from:
  • CDC
  • Local public health authorities

Vendors/Suppliers

• Regular communication with Vendors and Suppliers to ensure appropriate supplies and provisions are available for use. At this time, we expect no supply disruption for:
  • Medications
  • Food
  • Medical Supplies
• Vendors and Suppliers have been notified of our safety and screening requirements.